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Shipping policy

Holiday Shipping Deadlines:

 Type Cutoff Date
Standard Ground Shipping December 11th
Expedited Shipping December 16th
Standard Overnight December 19th
International Shipping December 10th

 

Please allow 3-5 business days for our team to process your order once credit card authorization and verification have been obtained. Track your order.

Orders placed on Saturdays and Sundays will begin processing the following business day (excluding public holidays). Cut off time for overnight shipping is 12:00PM PST. Standard Overnight is delivered M-F, Saturday Delivery is an additional fee.

Methods and Transit Times:

Type Cost Estimated Transit Times
Standard Shipping FREE on orders over $75. $5 on orders under $75. 4-6 Business Days
Expedited Shipping FREE for orders over $200. $12.50 on orders under $200. 2-3 Business Days
Standard Overnight $35 1 Business Day
International Shipping FREE for orders over $200USD. $35 on orders under $200USD. 4 - 14 Business Days

 

Overnight shipping could be delayed on the days we have holidays or are out of the office. Those days are:

Upcoming Holidays:  

Christmas Day Wed, Dec 25
New Year's Day Wed, Jan 1
Martin Luther King, Jr. Day Mon, Jan 20
Memorial Day Mon, May 26
Juneteenth Thu, Jun 19
Independence Day Fri, Jul 4
Labor Day Mon, Sep 1
Thanksgiving Thu, Nov 27

For more information on how severe weather is impacting shipping in your area, click here: FEDEX, UPS, USPS

ENGRAVED ITEMS: Please allow up to 5 business days before shipping.

SHIPPING FAQ's:

FINE JEWELRY AND ORDERS OVER $1,000

All Fine Jewelry orders or orders valued at over $1,000 are shipped via FEDEX and require a signature upon delivery.

APO/FPO/DPO MILITARY ADDRESSES

All shipments to APO, FPO, and DPO addresses are sent via USPS Parcel Select. Due to military handling time, delivery to some destinations may take up to 45 days.

MULTIPLE SHIPPING ADDRESSES

At this time, we can only ship to one address per order.

INTERNATIONAL

All orders shipping internationally are subject to additional shipping charges based on taxes, tariffs and duties put into place by that country. Melinda Maria is not associated with these fees. All fees are to be paid for by the customer at the time of delivery. Most countries calculate shipping charges, taxes, tariffs and duties at checkout and the customer owes nothing additional at delivery.

What do I do if my tracking update says "delivered" but I did not receive my package?

Melinda Maria shipments do not require a signature upon delivery, except those sent via FedEX with fine jewelry. While all shipping carriers are experiencing an unusually high volume of orders, we will do everything we can to make sure you get your product. If you receive a "delivered" message from our carrier but do not receive your package, please contact the carrier after you've checked the entire premises of your home. If you are not able to track down your package through the carrier, our store policy will allow us to either reissue your order or offer you store credit within 14 days of the scheduled delivery date.